F FiveThumbs New member Apr 21, 2026 #1 I've tried to update my purple F from 2 different devices and get an "Oops we've run into trouble" message both times. Advice?
I've tried to update my purple F from 2 different devices and get an "Oops we've run into trouble" message both times. Advice?
ref2018 Maid of All Work Staff member Apr 21, 2026 #2 Resize the file so it is not too big. I'm not sure what the specs are, but if the file is too large or if the image is more than a certain number of pixels, it won't work. It doesn't have anything to do with the device you're uploading from.
Resize the file so it is not too big. I'm not sure what the specs are, but if the file is too large or if the image is more than a certain number of pixels, it won't work. It doesn't have anything to do with the device you're uploading from.
